SCUOLA SCI e SNOWBOARD PONTEDILEGNO-TONALE

Useful Information

USEFUL INFORMATION

Pontedilegno-Tonale : Our Resort...

Pontedilegno slopes are rather difficult and into the wood. They border the ones of Temù, which are particularly wide and panoramic.

There is a Gondola lift in Ponte di Legno, which brings you to Passo Tonale in 15 minutes.

There you can enjoy the easy and wide slope which generation of beginners have ran.

The  Presena Glacier is reachable at an altitude of  3.000 meters by cable car; you can ski on its rather difficult tracks and slopes until the late spring.

Passo Tonale can meet the needs of each skier thanks to a wide variety of slopes from the blue ones up to the black ones. It is also the suitable vacation destination for families with children.

Here you can appreciate the services provided by the Fantaski Park, placed in the middle of Passo Tonale at  the exclusive disposal of the Ski School Pontedilegno-Tonale and  Tonale-Presena School.

The medium/ high difficulty slopes in Ponte di Legno and Temù require a good mastery of ski discipline even if you can find carpet lifts in both sites.

The carpet lift in Ponte di Legno is just next to our Office in front of the Cable car Departure.

Meeting Point for courses and lessons:

  • The meeting point in Pontedilegno is at the small wooden house situated in front of the ticket office (the Cable Lift Departure nearby), or in different meeting points agreed with our office at the moment of booking.
  • The meeting point for private lessons in Passo Tonale is by our office situated on the ground floor of the Serodine Restaurant ( second building on the left going up by car from Pontedilegno) or in different meeting points agreed with our office at the moment of booking.
  • Most of the lessons take place in Passo del Tonale, where slopes are suitable for all levels, with main meeting points at the start of the following lifts: Tre Larici – Cadì – Serodine – Scoiattolo – Fantaski Park – Presanella -Vittoria or at the arrival of the cable car in Passo del Tonale; for different meeting point or to meet in Pontedilegno / Temù (slopes suitable for medium / high levels and only a carpet lift for first snow skiers) please check availability also based on travel times.
  • The meeting point for the weekly group lessons is at the sign “RADUNO CLASSI”, well-indicated by flags, at the rear of Serodine Restaurant next to the Serodine-Cadì chair lift departure; the meeting point for beginner children is at the Fantaski Park, next to Scoiattolo chairlift. There are some courses with meeting/return point in Pontedilegno on festivities and weekends.

How to get to Passo Tonale from Pontedilegno:

Thanks to the Cable car you can get to Passo Tonale without catching traditional means of transport:

–  If you are an intermediate or advanced skier, you can get to Passo Tonale from Pontedilegno by Cable Car in 15 minutes.

Once at the Cable car arrival in Passo Tonale , you will go down 100 meters on the blue slope to reach the RADUNO CLASSI area, situated next to the Serodine-Cadì chairlifts, in the rear of Serodine restaurant, where our Office is placed ( ground floor).

– If you are a beginner  or companion without skis, you can get to Passo Tonale from  Pontedilegno by  Cable Car and by bus .

In 10 minutes you will reach the intermediate Cable Car station “Colonia Vigili”.

Once there, you will catch a free Shuttle Bus that will take you to Passo Tonale in other 10 minutes.

You can ask for a bus stop at the Serodine area, just in front of our Ski School Office, from where you can also see our Meeting Point – “  RADUNO CLASSI”  -.

Please note that the Shuttle Bus service connecting Passo Tonale and the ”Colonia Vigili “intermediate Cable car station departs every 20/25 minutes and therefore, it is advisable to consider this waiting time before  to decide the departure time from Pontedilegno.

The Shuttle Bus service is reinforced during the peak times of the winter season. For any  further information about bus stops and time tables click here : www.pontedilegnotonale.com.

How to book

Lessons and courses can be booked: by telephone (preferably weekdays, from 9.30 am to 12.30 am and from 2.00 pm to 6.00 pm) or by email (emails are generally managed within 24/48 hours).

The personal details of the customer who holds the invoice are required to make the reservation (name, surname, address, tax code), a telephone number and an e-mail address to which the booking registration confirmation reminder will first be sent and then the invoice; the name and surname, year of birth (up to 14 years) and an indication of the level of each skier are also required if different from the customer.

HOW AND WHEN TO PAY:

Unless otherwise agreed, it’s required:

– the BALANCE of the sum due for amounts up to 200.00 Euros to be paid by 2.00 pm the day before the start of lessons;

– the DEPOSIT equal to approximately 30% of the sum due for amounts exceeding 200.00 Euros to be paid by 2.00 pm day before the start of lessons; the BALANCE will be paid upon arrival at our offices or via another online payment link by 4.00 pm on the first day of lessons.

NB: Reservations which will be assigned an expiry date, if not confirmed with the balance or deposit within the established deadlines, will be automatically CANCELED from the system; in other cases you may receive a REMINDER phone call or email a couple of days before the start date of lessons.

Any CANCELLATIONS must ALWAYS be communicated by telephone or email by 2.00 pm the day before the start of lessons.

Cancellations by e- mail will  be considered approved only after the confirmation by the office staff.

Cancellation messages sent via SMS/social media or left on the answering machine are not allowed. 

PAYMENT METHODS:

CREDIT CARD: click on the LINK received via the booking registration confirmation reminder and complete the payment transaction or access ONLINE BOOKING on our website www.scuolascipontetonale.com, select the PERSONALIZED PAYMENTS item and enter the booking data. 

It is possible to make the payment at least one week in advance also by bank transfer to: SCUOLA SCI PONTEDILEGNO-TONALE – Intesa SanPaolo Pontedilegno – IBAN: IT41I0306954991100000001214 – BIC: BCITITMM                                                     

Sending the copy of the bank transfer order is appreciated.

The name indicated in the booking must also be specified in the bank transfer reason and/or personalized payments notes for online booking.

Lessons and courses can also be booked via online booking with a prepayment by credit card.

Online booking for private lessons is available from mid-November to the end of the season with the possibility of booking via fast booking or selecting a program which will then be reconfirmed by the office staff.

The availability of lessons is approximately visible from month to month and within 48 hours from the date of the first lesson.

Group courses can be booked online from October.

The ski school reserves the right to stop or limit the sale of online courses and lessons in the event of overbooking or programs being defined, therefore it is advisable to check actual availability by contacting our offices.

General Conditions

  • The sport hour lasts 55 minutes.
  • The payment of all services has to be done in advance; only the presentation of the booking ticket to the instructor allows the attendance to the lesson or to the course.
  • The lessons are not refundable, any delays or absences without notice cannot be postponed or recovered; lessons canceled within the notice periods can be rescheduled or partially refunded.
  • The prices of the lessons do not include accident insurance , therefore it is recommended to get it while purchasing the skipass.
  • The lessons and courses are held regularly in all weather conditions; in the unlikely event that the weather conditions would prevent the opening of the lifts, refunding or rescheduling the lessons that have not been held may be agreed.
  • The group courses are not convertible into private lessons; the non-participation to the course for one or more days gives no right to refunds.
  • It is recommended to have the equipment perfectly efficient; helmet use is mandatory for children under 18 years.
  • Ski passes and equipment are not included and must be procured before lessons.

Notices for the customers

  • The ski schools NOT fall into the category of “amateur sports associations” indicated by art. 90, paragraphs 17 and following of the law 289/2002.
  • The lessons taught to children between 5 and 18 do not give right of deduction contained in 15, paragraph 1 of  the d.p.r. letter   N. 917/86.
  • Pursuant to EU Reg. 679/2016 concerning the Protection of Data of Individuals, we inform you that your data are processed by” Scuola Tonale Ponte di Legno “, the Data Controller, according to the procedures established by European legislation and exclusively by Authorized personnel and adequately trained.

Notes and suggestions

  • The winter season usually lasts from the end of November / beginning of December until Easter / mid-April; please check the opening and closing of slopes and lift https://www.pontedilegnotonale.com/en/pontedilegno-tonale-skiing/pontedilegno-tonale-ski-lifts/.

  • The time slots for the lessons and the preference for some instructors are to be agreed with the ski school staff  based on seasonal planning and according to their own availability; reservations made well in advance may be subject to changes as seasonal and continuous programs could change and therefore it is advisable to contact us at most one month before the start of lessons.
  • Reservations for the December holidays and the Christmas period are managed from October to December 20th, after then priority will be given to reservations made directly at our offices.
  • Reservations for continuous lessons after the Christmas period and for the month of February will be managed from mid-November.
  • Reservations for the months of March and April will be managed from February.
  • During the Christmas period the 11am-1pm time slot is reserved  for group courses; any private lessons available in the above time slot shall be verified at the moment; check the availability of private lessons also from 11am to 1pm for Carnival week not too in advance.
  • The group lessons do not have a limited number; anyway it’s adviced to book online in advance; there is a discount through the online booking holidays excluded.
  • Group lessons are held with a minimum of 4 participants with similar level and age, if the minimum number is not reached, other solutions will be proposed and any deposit will be converted into private lessons or refunded.
  • A penalty equal to approximately 5% of the amount paid will be applied in case of refund.
  • It is possible specify the preference for a particular instructor regarding private lessons; the assignment of the instructor for the group courses is random and by rotation.
  • The group courses during Christmas allow daily new entries in the groups and are not bound to a fixed start and end date of the course as in other periods.
  • During high and low season periods the “not beginners” that for organizational reasons cannot participate to the collective course from the first day, they can still sign up for the course also if is already started.
  • The group lessons are held in Italian or English.
  • Parents must be present at the agreed meeting point at least 5 minutes before the end of the lesson for pick up the minor: in case of any delay, of which we ask the parent to give us previous communication, the instructor will return the minor at the ski school office; therefore it is not required the supervision of a parent during the lesson.
  • Parents are requested to notify any allergies or special medical arrangements concerning their children.
  • The child up to 8 years, accompanied by an adult family member who buys a ski pass from 1 to 14 days at the list price, receive a free ski pass for the same period and type of the family member: to get free ski passes is binding exhibit the child and family member identification documents. The release of the child ski pass is contextual to the accompanying person ski pass release: For more details and price list of the ski pass please visit www.pontedilegnotonale.com .
  • Children feel more climate changes and need to be dressed properly: gloves, neck warmer, sunglasses and / or mask are essential accessories.
  • Learning times are subjective: skiing is a sport but for a child it is especially fun: parents who ski with their children have to adapt to their skills and ask to the instructors for any suggestions.

Terms and conditions of online sales

General conditions of online sale

By placing an order from the online booking on the website www.scuolascipontetonale.com, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept the general and payment conditions transcribed below. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.

How to buy online

Correct receipt of the order is confirmed by the system by means of an e-mail response sent to the e-mail address supplied by the Customer. This confirmation message will report the service purchased and the characteristics chosen at the time of purchase. It is the Customer’s responsibility to register with the correct data and keep this data updated using the login credentials.

Online payment methods

The purchase of lesson hours is foreseen through payment by credit card. The card transaction takes place through a Virtual Pos service of Axepta spa, through the pHey! Platform. ; at no time during the purchase procedure the electronic system of the e-commerce portal and no staff member is able to know the customer’s credit card number, which is provided by the customer to the secure server of the credit institution on a secure and encrypted internet connection according to the current standards of the online payments market.

At the time of booking, the total balance of the reservation is required.

We accept payments by bank transfer and with all credit cards except Amexco and Diners.

Currency: All amounts displayed on www.scuolascipontetonale.com are expressed in Euro, which is the reference currency.

Right of withdrawal

Pursuant to art. 5 DL 185/1999, if the customer is a consumer, he has the right to withdraw from the purchase contract.

To exercise this right, the customer must send a communication to that effect to the Pontedilegno-Tonale Ski School within 1 day from the start of the lessons purchased, indicating the reason. This communication must be sent by e-mail to info@scuolascipontetonale.com. Once the aforementioned notice of withdrawal has been received, Pontedilegno Tonale Ski School will arrange the refund to which a penalty equal to approximately 5% of the amount paid will be applied.

Complaints

Any complaint must be addressed to the Ski & Snowboard School Ponte di Legno Tonale, Corso Milano 6, Ponte di Legno (Bs), Tel: 0364.91301 Email: info@scuolascipontetonale.com.

Applicable law

The sales contract between the customer and the Ponte di Legno Tonale Ski & Snowboard School is concluded in Italy and governed by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this distance sales contract, if the Customer is a consumer, the territorial jurisdiction is that of the reference forum of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of Brescia.

Obligations of the buyer

The buyer will be obliged to show up with the purchase order print at the agreed meeting point for the lesson.